Support
Need help with Touti? Find answers to common questions below or contact us directly.
Contact Us
For support inquiries, please email us at:
We typically respond within 24-48 hours.
Frequently Asked Questions
How do I start playing?
Simply download the app from the App Store or Google Play, open it, and you can start playing immediately. No registration required for playing with bots, though you can create an account to save your progress and access leaderboards.
Do I need an internet connection to play?
You can play against AI bots offline without an internet connection. However, online features like leaderboards, multiplayer, and cloud saves require an active internet connection.
How do the AI bots work?
Our AI bots are designed to simulate real players with varying skill levels. They make strategic decisions based on the cards in play and provide a challenging yet fair gaming experience. You can practice against them to improve your skills before playing with others.
Is the game available in different languages?
Currently, the game interface is available in English. We're working on adding more language options in future updates.
How do I report a bug or technical issue?
Please email us at touti-support@meknassi.ca with a description of the issue, your device model, and the app version. Screenshots are also helpful if possible.
Can I play with friends?
Multiplayer features are available when you're connected to the internet. You can join games with other players through our matchmaking system.
How do I delete my account or data?
If you wish to delete your account and associated data, please contact us at touti-support@meknassi.ca with your account details. We will process your request in accordance with our Privacy Policy.
Where can I learn the game rules?
Check out our comprehensive Game Rules page, which includes detailed explanations and visual examples of how to play Touti.
Is my personal data secure?
Yes, we take data security seriously. We use industry-standard security measures to protect your information. For more details, please review our Privacy Policy.
The app crashes or freezes. What should I do?
Try the following troubleshooting steps:
- Force close the app and restart it
- Make sure you have the latest version of the app installed
- Restart your device
- Clear the app cache (Settings > Apps > Touti > Clear Cache)
- If the issue persists, contact us at touti-support@meknassi.ca
How can I provide feedback or suggest features?
We love hearing from our users! Please send your feedback, suggestions, or feature requests to touti-support@meknassi.ca. Your input helps us make Touti better.