Legal

Privacy Policy

Effective Date: 2025-10-28

This Privacy Policy explains how we collect, use, disclose, and protect information in connection with the Touti mobile application (the "App"). For app store submissions, this document serves as our official privacy policy.

Scope and Controller

This Privacy Policy applies to the Touti App and related online features.
The data controller is the Developer identified in the store listing ("we," "us," or "our").

Data We Process

Account and Identifiers

PlayFab ID
Display name/username
Email (if you register via email)
Stable device identifier or app-generated custom ID
Session ID

Gameplay and Telemetry

Scores
Match results
Session timestamps
Progression
Game events
Bot usage metadata sent as game logs to Microsoft Azure Functions

Network and Diagnostics

IP address (used for networking and coarse geolocation)
Region/latency
Connection quality
Room/session metadata (via Photon)
Device model
Platform
App version

Communications and Support

Information you provide when contacting support

We do not collect precise geolocation, contacts, photos, or microphone/camera data for gameplay.

Sources of Data

You (in-app inputs) and your device/OS
Authentication and account services via PlayFab (Microsoft)
Realtime networking via Photon (Exit Games)
Cloud processing and storage via Microsoft Azure (Functions/Cosmos/Storage as configured)

How We Use Data (Purposes and Legal Bases)

Provide and operate the App and features (contract performance)
Leaderboards, matchmaking, multiplayer, and cloud saves (contract performance)
Security, integrity, anti-cheat, fraud prevention, and diagnostics (legitimate interests)
Analytics and service improvement (legitimate interests)
Communications you request, such as support (contract/legitimate interests)
Where required by law, we rely on consent (e.g., optional notifications/marketing if implemented)

Sharing and Processors

Microsoft (Azure, PlayFab) and Exit Games (Photon) act as service providers/processors under appropriate agreements
Additional vetted providers may support operations (e.g., logging, build/distribution)
We do not sell personal data

International Data Transfers

Data may be processed outside your country. Where required (e.g., EEA/UK/Switzerland/Morocco), we implement transfer safeguards such as Standard Contractual Clauses and, if applicable, required filings/authorizations.

Retention

We retain personal data only as long as necessary for the purposes above and to meet legal obligations. When no longer needed, we delete or anonymize data. Aggregated, de-identified data may be retained for analytics and service integrity.

Your Rights

Depending on your location, you may have rights of access, correction, deletion, restriction, objection, and portability. You can exercise rights via the in-app support or by contacting us at touti-support@meknassi.ca. We will verify requests as required by law.

EEA/UK/Swiss Users

You may lodge a complaint with your data protection authority.

California Residents

We do not sell or share personal information as defined by CCPA/CPRA; you may exercise rights as above.

Morocco Residents

See the Terms of Service for Morocco-specific information and the CNDP for guidance and complaint submission.

Children

The App is not directed to children where parental consent is required by law without verifiable parental consent. If we learn we collected personal data from a child without proper consent, we will delete it.

Security

We use technical and organizational measures appropriate to the risk to protect personal data. No method of transmission or storage is 100% secure.

No Ads; No Cross-App Tracking

The App does not include advertising SDKs and does not engage in cross-app tracking. If this changes, we will update this Privacy Policy and obtain any required consent.

Changes

We may update this Privacy Policy. Material changes will be communicated in-app or via our website. Continued use after changes take effect indicates acceptance.

Contact

For questions or to exercise your rights, please contact us at:

Email: touti-support@meknassi.ca

Third-Party References

Terms of Service

Effective Date: 2025-10-28

By downloading, installing, or using the Touti mobile application (the "App"), you agree to be bound by this End User License Agreement and Terms of Use (collectively, this "Agreement"). If you do not agree, do not install or use the App.

1. Contracting Party

This Agreement is between you and the developer/publisher of Touti ("Developer," "we," "us," or "our"). Apple Inc. ("Apple") and Google LLC ("Google") are not parties to this Agreement and have no obligations regarding the App except as expressly stated below.

2. Eligibility and Account

You must be legally able to enter this Agreement and comply with applicable law. If you are under the age required by local law to consent to data processing or to enter contracts, you must have parental/guardian consent.
Some features require an account provided by our authentication partner, PlayFab (a Microsoft service). You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

3. License Grant

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on a device that you own or control, solely for your personal, non-commercial entertainment.

4. License Restrictions

You may not and will not permit others to:

(a) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App except to the extent such restrictions are prohibited by law
(b) copy, modify, adapt, translate, or create derivative works
(c) remove, alter, or obscure any proprietary notices
(d) rent, lease, lend, sell, sublicense, distribute, or otherwise transfer the App
(e) use the App for any unlawful purpose, to infringe rights of others, or to interfere with the App's servers, security, or networks
(f) use cheats, automation software, bots, mods, hacks, or any unauthorized third-party software

5. Online Features; Leaderboards and Cloud Data (Azure)

The App offers online features such as leaderboards, matchmaking, or cloud saves. To operate these features, gameplay data is processed and stored in Microsoft Azure.
Categories of data processed for these features typically include: in-game identifiers (e.g., account or player ID), display name or username, stable device identifiers (or app-generated equivalents), gameplay telemetry (scores, match results, session timestamps, progression), limited device/platform information, IP address (used to infer coarse location), and anti-cheat signals. Exact data may vary by feature and platform.
We use Azure to provide reliable, low-latency services globally. Your data may be processed in data centers outside your country, subject to appropriate safeguards.
If you opt out of cloud processing or request deletion of your account, certain features (for example, leaderboards or cloud progression) may become unavailable or function in a limited manner.
Realtime multiplayer networking is provided via Photon (Exit Games). Photon processes network/session metadata (e.g., IP address, region, user identifier or nickname, room and event data, connection quality) to route traffic, maintain rooms, and deliver gameplay, subject to Photon's terms and privacy policy.

6. Accounts and Authentication (PlayFab)

We use PlayFab (a Microsoft service) to provide account services and authentication. When you sign in, PlayFab may collect and process account-related data, including identifiers (such as a PlayFab ID), login events, device/platform information, and gameplay linkages, in accordance with their terms and privacy policy.
Your use of PlayFab-enabled features constitutes your acceptance of PlayFab's terms and privacy statement. See PlayFab Terms of Service and Microsoft Privacy Statement for details.

7. Data Protection and Privacy

We process personal data to operate the App, provide online features (including leaderboards and multiplayer networking), ensure security, prevent fraud/cheating, and improve the game.
Legal bases (where applicable) include performance of a contract (to provide the App and features), legitimate interests (to secure and improve the service), and your consent (where required by law).
Your rights (subject to local law) may include the right to access, correct, delete, restrict or object to processing, and data portability. You can exercise rights via in-app support or the contact details below. We will verify requests as required by law.
We retain data only as long as necessary for the purposes described, unless a longer period is required by law. When data is no longer needed, we delete or anonymize it.
We use Microsoft Azure, PlayFab (Microsoft), and Photon (Exit Games) as processors/service providers. We may share data with service providers who support our operations under appropriate contracts. We do not sell personal data.
For EEA/UK/Swiss users: when transferring data outside your region, we rely on appropriate transfer mechanisms (e.g., Standard Contractual Clauses) where required.
For California residents: we do not sell or share personal information as defined by the CCPA/CPRA. You may exercise rights as described above.

8. User Content and Conduct

You are responsible for any content you submit (e.g., usernames, chat). Do not post content that is illegal, infringing, harmful, or otherwise objectionable. We may remove content or suspend accounts that violate this Agreement or applicable law.

9. Virtual Items and Gameplay Balance

Virtual currency, items, and progression have no monetary value and are licensed, not owned. We may manage, regulate, modify, or remove them at any time. No refunds are provided except as required by law or platform policy.

10. Maintenance and Support

We are solely responsible for providing maintenance and support for the App. Apple and Google have no obligation to furnish any maintenance or support services for the App.

11. Warranty Disclaimer

To the maximum extent permitted by law, the App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including without limitation implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Your use is at your sole risk. Some jurisdictions do not allow exclusions of implied warranties, so the above may not apply to you.

12. Limitation of Liability

To the maximum extent permitted by law, neither we nor our affiliates, licensors, or service providers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of or inability to use the App, even if advised of the possibility of such damages. Our total liability for all claims shall not exceed the amount you paid (if any) for the App or the last 12 months of in-app purchases for the App. Some jurisdictions do not allow limitations of liability, so the above may not apply to you.

13. Indemnity

You agree to indemnify and hold us and our affiliates harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of this Agreement or violation of any law or third-party right.

14. Suspension and Termination

We may suspend or terminate your access to the App (including accounts) for conduct that we believe violates this Agreement or is harmful to other users, us, or third parties. Upon termination, the license granted to you will end and you must cease all use of the App. Sections that by their nature should survive termination will survive.

15. Children's Privacy

The App is not directed to children where parental consent is required by law without verifiable parental consent. If we learn that we have collected personal data from a child without proper consent, we will take appropriate steps to delete such data.

16. Updates and Changes

We may provide updates that may modify or delete features and/or functionality. You agree that we may update the App automatically and that this Agreement will apply to updates. We may revise this Agreement by posting an updated version in the App or on our website, with the Effective Date updated above. Your continued use after changes become effective constitutes acceptance.

17. Export and Sanctions Compliance

You represent and warrant that you are not located in a country that is subject to U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and you are not listed on any U.S. Government list of prohibited or restricted parties. You will comply with all applicable export control and sanctions laws.

18. Governing Law and Dispute Resolution

Except where prohibited by local law, this Agreement and any dispute will be governed by the laws of your country or state of residence, without regard to conflict of law principles. You may have the right to bring claims in the courts of your place of residence as a consumer. Mandatory consumer protection laws of your residence will apply.

19. Third-Party Services

The App may link to or integrate third-party services (including PlayFab, Azure, and Photon). Your use of third-party services is subject to their terms and privacy policies. We are not responsible for third-party content or services.

20. Apple App Store Terms (Third-Party Beneficiary)

Where you obtained the App via Apple's App Store:

(a) this license is limited to use on Apple-branded products you own or control and as permitted by the App Store Terms of Service
(b) Apple has no obligation to provide maintenance or support
(c) Apple disclaims all warranties to the maximum extent permitted by law
(d) Apple is not responsible for addressing any claims you or any third party have relating to the App
(e) in the event of any third-party claim that the App infringes intellectual property rights, we (not Apple) are responsible for the investigation, defense, settlement, and discharge of such claim
(f) Apple and its subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance, Apple will have the right to enforce this Agreement against you

21. Google Play Terms

Where you obtained the App via Google Play: your use of the App and in-app purchases are subject to the then-current Google Play Terms of Service and Google Play Refund Policy. Google has no obligation to provide maintenance or support for the App and disclaims all warranties to the maximum extent permitted by law.

22. Contact; Requests to Exercise Rights

If you have questions, need support, or wish to exercise privacy rights (e.g., access or deletion), please contact us at:

Email: touti-support@meknassi.ca

We will respond in accordance with applicable law and platform policies.

23. Jurisdiction-Specific Notice — Morocco (Law 09-08)

If you are resident in Morocco, the processing of personal data is subject to Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data. You have rights of access, rectification, and deletion of your personal data, and the right to object to processing on legitimate grounds.
Cross-border data transfers: online features (including leaderboards and multiplayer) rely on infrastructure outside Morocco (e.g., Microsoft Azure and Photon). Where required, we implement appropriate transfer safeguards and, if applicable, obtain authorizations consistent with Law 09-08 and the guidance of the Commission Nationale de contrôle de la protection des données à caractère personnel (CNDP).
Supervisory authority: you may contact the CNDP for information or to lodge a complaint. See CNDP.